If you rely on Uber Eats to feed your team, you might be using the right tool for the wrong job. While it’s great for grabbing lunch on your own, Uber Eats may not fully support the unique demands of corporate meal delivery. That’s where Waiter.com comes in, offering reliable, customized service designed specifically for workplace meals. Here’s how the two stack up.
Uber Eats Benefits
Uber Eats business delivery offers wide-reaching access with delivery in 6,000+ cities across 32 countries and a massive network of over 825,000 restaurant partners. The app has many helpful features for teams, like group ordering, scheduling, auto-checkout, and bill splitting. Plus, it integrates with expense tools like Concur and Expensify.
Waiter.com Benefits
Waiter.com isn’t just another delivery app—it’s an office lunch delivery platform built for businesses. We offer personalized support with dedicated account managers who actually help plan your meals. Our pricing is simple and transparent, and our deliveries are reliable because feeding your team shouldn’t come with extra stress.
Food Delivery Service Comparison
| Feature | Waiter.com | Uber Eats |
|---|---|---|
| Reliability | Always on time and fresh meals delivered directly to your office. | Deliveries can show up at inconvenient times or be canceled altogether. |
| Customer Service | US-based customer service teams that you can easily reach by phone and chat oversee all delivery logistics and communication. | Customer support is mostly handled by algorithms, which makes it tough to reach a real person when you need help. |
| Delivery Support | Professional W2 employee drivers are trained to handle complex deliveries, and our expansive delivery range allows you to enjoy meals from your far-away favorites. | Drivers are gig workers, so service and communication can be hit or miss. |
| Food Quality | Meals are delivered in top-of-the-line insulated catering bags with clearly labeled meals to ensure everything stays at the perfect temperature and goes to the right person. | Meals arrive in standard takeout bags provided by the restaurant. |
| Rewards Program | Every user is automatically enrolled in the WaiterPoints reward system to earn prizes like restaurant gift cards, movie tickets, and electronics from top brands like Apple. | Discounts are rare and usually only come with a paid subscription. |
| Corporate Benefits | Receive a dedicated account manager to oversee your orders when you use Waiter.com regularly. | Benefits can include discounts and gift cards. |
What are the differences between Waiter.com and Uber Eats?
Uber Eats is one of the biggest names in food delivery, but at its core, it’s a consumer app. Their business features are bolt-ons, not built-ins. Waiter.com was built for office meals. We partner with local restaurants and caterers that understand workplace expectations. We’re here for businesses that need reliable, professional delivery and dedicated support.
Which is more cost-effective for business meal delivery?
Waiter.com is more cost-effective for business meal delivery because of our transparent pricing model with no hidden fees. Uber Eats often has delivery fees, service fees, and tips on top of each order. Waiter.com allows companies to manage budgets easily with straightforward billing and pricing tailored to each team’s needs.
What corporate features does Waiter.com provide that Uber Eats lacks?
Waiter.com offers a suite of corporate-focused features that Uber Eats doesn’t have. These include dedicated account managers who help plan menus, manage dietary needs, and coordinate recurring orders. Meals arrive in insulated catering bags with clearly labeled orders, ensuring accuracy and temperature control. Waiter.com seamlessly feeds your team so they can focus on the real task at hand.
Looking for a smarter way to do office lunch? Choose Waiter.com, a food delivery service built for business.