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About Waiter.com : The Web Site for Your Appetite!  

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"I found your [Waiter.com] service to be a life saver. Normally, I'll just show up at TOGO'S and wait in line. When I got there Friday to pick up my order, there was a long line. It was so nice to just go up to the counter and bypass all the other people and get my order. The order was PERFECT. I did make some special requests and everything was just the way I ordered it. We had a last minute luncheon on Friday and I told everyone there how great I thought this was and recommended this service to all...I look forward to using your services more and more." 
        Waiter.com Customer
        James Askew
        Palo Alto, CA


Waiter.com offers:

     
    • Online menus
    • Restaurant business hours
    • Location maps
    • Exclusive restaurant discounts
    • Real-time online ordering
    • Personalized MyWaiter start page
    • Relief from long ordering lines
    • Easy specification of special requests
    • Simplified group ordering
    • The WaiterPoints free food rewards system
    • Custom order save and replay feature
    • Advance ordering 24 hours a day, 7 days a week
    All absolutely FREE of charge!!!
Waiter.com, the premier on-line restaurant ordering service for the hungry web surfer, pioneered the concept of online restaurant ordering in 1995 when it offered 60 Silicon Valley restaurants for delivery or takeout ordering via the world wide web. Today, over 1300 restaurants nationwide are available. In addition to new restaurants, exciting features such as the personalized MyWaiter start page and the WaiterPoints free food rewards system are added frequently. Featured restaurants include TOGO'S Eatery, Chili's Grill & Bar, Boston Market, Round Table Pizza, World Wrapps, Domino's Pizza, The Olive Garden and California Pizza Kitchen. All restaurants are searchable by location or cuisine.

Ordering from Waiter.com can help you discover new cuisines (cuisines range from Japanese and Mexican to Thai and Caribbean) for a family dinner or simplify the task of ordering lunch for an office of 20. Benefits include no telephone miscommunication, easy specification of special requests and paperless menus for local restaurants right at your finger tips. Waiter.com also helps you save and manage time. Save favorite orders for future use and you can reduce order time to as little as 15 seconds, or, if you don't have time to order during the work day, order ahead and specify a later preparation time... Ordering food for takeout can also rescue you from long lines during the lunch hour.


Background

Waiter.com cofounders
Michael Adelberg and Craig Cohen,
Co-founders of Waiter.com

Waiter.com started in 1995 when President and CEO Craig Cohen, who was then designing chips at Sun Microsystems, called the local Togo's sandwich shop to see if he could fax over an order. As a busy tech worker and an avid vegetarian, Cohen felt the ability to order via fax would allow him to make specific instructions clear and save precious time. When he was told the restaurant had a fax, but used it only to communicate with other locations, an idea was born.

Cohen called Michael Adelberg, a friend since junior high school with whom he had attended both the Massachusetts Institute of Technology and Stanford Business School. He pitched the idea of online ordering to Adelberg. The pair then sold TOGO'S Eatery on ordering on the Web and lined up additional Bay Area restaurants interested in an online ordering service. Their next step was to quit their jobs and develop the software needed to make Waiter.com happen.

When the site went live with 60 restaurants in 1995, Adelberg and Cohen had worked out a system whereby a restaurant subscribed to the Waiter.com service to have its menu appear online. Customers, who use the service for free, are able to order from these menus online. Once an order is sent, the restaurant receives a fax detailing all items and any special requests, including whether the order is for take out, sit down or delivery and what time and date it should be prepared. To ensure that the customer, who is often hungry when ordering, receives the food they have ordered as fast as possible, all orders are monitored by Waiter.com and a help line, 1-800-WAITER-9, is available.
 

More About:
     Craig Cohen                                     Michael Adelberg
President & CEO                             Vice President


Contact Us

Waiter.com location map
   Waiter.com 
   453 Ravendale Drive, Suite A  
   Mountain View, CA 94043  
   Tel: 650.969.1400 
   Toll Free: 1.800.WAITER.9 
   Fax: 650.969.1401   
 
Email 

General Info
 
 
 
waiter.info@waiter.com   
Restaurant Sales   
waiter.sales@waiter.com

Customer Service

waiter.service@waiter.com 

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